'Youth Enquiry Service' ( YES ) Find out all about us!

About YES

The Youth Enquiry Service known as the YES Project is a project in the Jersey Youth Service. We provide young people with free confidential, information, advice and counselling. The project is supported by our Charity 'The Jersey Youth Trust'.

Our History

We first opened our doors in September 2008 in La Motte Street, when it was recognised there was a need for a drop-in service that could support young people by providing up-to-date information, advice and counselling.

Since opening our doors in 2008 we have been grateful to be supported by our charity 'The Jersey Youth Trust'. This charity provides essential funding to enable us to run our drop-in and the services we provide for young people.

We are a member of The Association of Jersey Charities and thankful for the funding that we have received in supporting the running of our project. In 2015 the Jersey Youth Service moved premises and relocated at St. James Centre where YES had access to new facilities. It was a great opportunity but it was recognised how there was a need to make the project more accessible and visible to the community and in early 2017 an opportunity of a building on the high street came available.

The YES project finally moved to its new premises at Eagle House, La Colomberie in December 2017 which has given us a prominent position within the town. This move has already seen the benefits with numbers of young people walking through the doors increasing as well as members of the community accessing information of the services.

Our Services

Please see below some information on the services we provide at YES

Information and Advice

The main part of our service is providing information and advice.

YES can help with:

  • Education and training
  • Employment
  • Family and relationships
  • Health
  • Housing or homelessness
  • Justice and Equality
  • Money
  • Travel
  • Exercise referral
  • Mental Health issues


Contact us


We provide a free counselling service to young people aged 12 to 25 years old.

Our counselling service at YES is run from our drop in at Eagle House.

Appointments take place during the drop-in hours.

We try our best to find you a counsellor who meets your needs.

For more information about what counselling is and what can be talked about in counselling click here.


The drop-in centre

The YES drop-in is located at Eagle House. Any young person can walk in and speak to a member of the team to access advice and information. If we don’t know the answer we will work with other professionals and agencies to find the information you require.

Pop into our drop-in during our opening times:

  • Monday         14:00 – 19:00
  • Tuesday         14:00 – 19:00
  • Wednesday   14:00 – 19:00
  • Thursday      14:00 – 19:00
  • Friday            14:00 – 18:00
  • Saturday       10:00 – 18:00

Our Staff

The YES Project always has Youth Workers around for you to talk to.

Emily Pinel - Senior Youth Worker
Josh Twohig-Jones - Assistant Youth Worker
Kayleigh Renouf - Sessional Youth Worker
Jana Kelly - Sessional Youth Worker
Angie Vallois - Sessional Youth Worker

Our Counsellors

We have a range of qualified and skilled counsellors working for the project.

Our counsellors are:
Esme Holley
Diane Hearne
Katie Mulligan
Emily Norton

Trainees Counsellors:
Marcus Butel
Mary Ayling-Phillip
Kate Roberts
Zoe Mackenzie

Our Committee

Jersey Youth Trust is our registered Charity that funds the majority of the project. To enable our charity to run and provide the valuable support to our project we rely on a team of volunteers that play crucial roles within the Committee. Our committee is made of:

Chairperson - Jaci Graham
Vice Chairperson - Steve Le Long
Honorary Treasurer - Paul Hunter
Honorary Secretary - Amy Hall
Trustee - Anne Pryke
Trustee - Nuno Santos Costa
Committee Member - Richard Dyer

To support the YES project to continue to provide FREE counselling and support to young people donate through our JustGiving page:

Our Organisation

The Youth Enquiry Service (YES) is a project of the Jersey Youth Service but is partically self-funded through the Jersey Youth Trust charity. The Jersey Youth Service is part of the Government of Jersey and provides Youth Work to young people in Jersey up to the age of 25 years old. The organisation has been established for over 40 years which in this time has built a team of dedicated Youth Workers who deliver youth work with energy, commitment and enthusiasm so that young people have a positive experience while engaged with the Youth Service.

The service offers young people and young adults new and challenging experiences that will stretch their knowledge, skills and attitudes in a way that enables them to reflect upon themselves as individuals in order that they fulfil their potential to contribute as positive members of the community.

Overall the Jersey Youth Service has over 21 youth projects around the island.

Each project delivers the Youth Service promise to young people which are to provide;

  • Opportunities – Activities, events, courses, support, information.
  • Places – Welcoming, safe, well-equipped and well staffed.
  • Voice – Having a say, getting involved, being heard and making a difference.
  • Equality – Treating everyone fairly and valuing everyone as an individual.

Get in Touch

Find Us

Youth Enquiry Service, The Link, Eagle House, La Colomberie, St Helier JE2 4QB

Call Us

01534 280530

Text Us

07797 778424

Email Us