'Youth Enquiry Service' ( YES ) Find out all about us!

About YES

The Youth Enquiry Service known as the YES Project is a project of Jersey Youth Service, we provide young people with free confidential, information, advice and counselling. The project is supported by our Charity 'The Jersey Youth Trust'.

Our History

We first opened our doors in September 2008 in La Motte Street, when it was recognised there was a need for a drop-in service that could support young people by providing up-to-date information, advice and counselling.

Since opening our doors in 2008 we have been grateful to be supported by our charity 'The Jersey Youth Trust'. This charity provides essential funding to enable us to run our drop-in and the services we provide for young people.

We are a member of The Association of Jersey Charities and grateful for the funding that we have received in supporting the running of our project. In 2015 the Jersey Youth Service moved premises and relocated at St. James Centre where YES had access to new facilities. It was a great opportunity but it was recognised how there was a need to make the project more accessible and visible to the community and in early 2017 an opportunity of a building on the high street came available.

The YES project finally moved to its new premises at Eagle House, La Colomberie in December 2017 which has given us a prominent position within the town. This move has already seen the benefits with numbers of young people walking through the doors increasing as well as members of the community accessing information of the services.

Our Services

Please see below some information on the services we provide at YES

Information and Advice

The main part of our service is providing information and advice.

YES can help with:

  • Education and training
  • Employment
  • Family and relationships
  • Health (free chlamydia testing and condom distribution)
  • Housing or homelessness
  • Justice and Equality
  • Money
  • Travel
  • Exercise referral
  • Mental Health issues


Contact us


We provide a free counselling service to young people aged 14 to 25 years old.

Our counselling service at YES is run from our drop in at ‘The Link’, Eagle House.

Appointments take place during the drop-in hours. Early evening appointments can also be arranged if required.

Currently there are five counsellors working at YES who have a wide range of experience and knowledge around various matters – we try our best to find you a counsellor who meets your needs.

For more information about what counselling is and what can be talked about in counselling click here.


‘The Link’

The YES drop-in takes place at ‘The Link’ which is located at Eagle House. ‘The Link’ is our drop-in base for the Youth Enquiry Service. We call our drop-in ‘The Link’ due to the fact we are a service that works and has the knowledge of multi agencies and organisations that can support young people in Jersey.

Our aim is to meet the needs of young people and provide them with the information and advice they need.

If we do not have the answers they are looking for we can refer or advise young people of other agencies in Jersey who would be able to provide support.

Pop into our drop-in during our opening times:

  • Monday          12:00 – 6:00pm
  • Tuesday          12:00 – 6:00pm
  • Wednesday    12:00 – 6:00pm
  • Thursday        12:00 – 6:00pm
  • Friday              12:00 – 6:00pm

Contact us

Our Team

The YES team Youth Workers

Sue Fernandes

Senior Youth Worker Sue has been involved in youth work for 10 years. She started her career in the Jersey Youth Service as a volunteer when YES first opened their doors in 2008. She went on to become a sessional Youth Worker and began her professional studies. In 2012 Sue gained her BA(Hons) Degree in Youth and Community Studies at the YMCA George Williams College. After completing the degree Sue began leading various youth projects before becoming the Senior Youth Worker at the Youth Enquiry Service in January 2016. Sue roles has included Team Leader for the Princes Trust Team Programme, managing La Pouquelaye Youth Project and an assistant within the JYS Projects Team. Sue' has a gained a wide range of experience working with young people within various youth settings and managing different projects. 01534 280516

Emily Pinel

Assistant Youth Worker Emily has been involved with youth work for over 2 years. Emily started as a volunteer for the Jersey Youth Service which later progressed to becoming a sessional Youth Worker in multiple youth projects in Jersey. She is in the process of completing a distant learning BA(Hons) Degree in Youth Work and Community Development at YMCA George Williams College. Emily has a range of experience in working with young people. She carried out work with special needs in the Inclusion Project, Street based work, as well as generic youth work in clubs such as Le Squez, Move on Café and St Ouens Youth Project. 01534 280529

Annette Le Moeligou

Youth Worker Annette has been working with young people for many years in various settings starting her career as a teacher. Annette has held a number of roles within Jersey Youth Service as a Sessional Youth Worker, Assistant Youth Worker and now as a Senior Youth Worker for the First Tower Youth Project and presently covering maternity leave within the Projects team. We are fortunate to have the expertise and knowledge of Annette working for YES at our Wednesday drop-in sessions. 01534 280530

David Bras

Youth Worker David has previously worked with a range of young people in various projects as a volunteer and Sessional Youth Worker. David is now the Assistant Youth Worker for the LGBTQ Youth Project. David is a valuable member of our team who currently works for YES in our Friday drop-in session. 01534 280530

Katy Glendening

Volunteer Katy is one of our valuable volunteers at YES and has being supporting us for over two years. Katy is a proactive member of our team and is seen at YES on various days and also supports the Project promoting the services of YES at various events. Katy is also the Jersey Youth Service Princes Trust ambassador. Katy is involved in various groups outside the service and is an active member of the Youthful Minds group. 01534 280530

Heidi Jennings

Volunteer Heidi is another of our valuable volunteers that enables YES to offer their services. Heidi is flexible with our hours and volunteers with YES at the Monday and Friday drop-in sessions and at various events outside the drop-in to promote the services of the project. Heidi is keen to be involved and is very practical offering support to the daily running of the project as well as our fundraising events. Heidi is in the process of carrying out level 2 training in Youth Work practice to develop her skills. 01534 280530