'Youth Enquiry Service' ( YES ) Find out all about us!

About YES

The Youth Enquiry Service known as the YES Project is a project of Jersey Youth Service, we provide young people with free confidential, information, advice and counselling. The project is supported by our Charity 'The Jersey Youth Trust'.

Our History

We first opened our doors in September 2008 in La Motte Street, when it was recognised there was a need for a drop-in service that could support young people by providing up-to-date information, advice and counselling.

Since opening our doors in 2008 we have been grateful to be supported by our charity 'The Jersey Youth Trust'. This charity provides essential funding to enable us to run our drop-in and the services we provide for young people.

We are a member of The Association of Jersey Charities and thankful for the funding that we have received in supporting the running of our project. In 2015 the Jersey Youth Service moved premises and relocated at St. James Centre where YES had access to new facilities. It was a great opportunity but it was recognised how there was a need to make the project more accessible and visible to the community and in early 2017 an opportunity of a building on the high street came available.

The YES project finally moved to its new premises at Eagle House, La Colomberie in December 2017 which has given us a prominent position within the town. This move has already seen the benefits with numbers of young people walking through the doors increasing as well as members of the community accessing information of the services.

Our Services

Please see below some information on the services we provide at YES

Information and Advice

The main part of our service is providing information and advice.

YES can help with:

  • Education and training
  • Employment
  • Family and relationships
  • Health
  • Housing or homelessness
  • Justice and Equality
  • Money
  • Travel
  • Exercise referral
  • Mental Health issues


Contact us


We provide a free counselling service to young people aged 12 to 25 years old.

Our counselling service at YES is run from our drop in at Eagle House.

Appointments take place during the drop-in hours. Early evening appointments can also be arranged if required.

We try our best to find you a counsellor who meets your needs.

For more information about what counselling is and what can be talked about in counselling click here.


The drop-in centre

The YES drop-in is located at Eagle House. Any young person can walk in and speak to a member of the team to access advice and information. If we don’t know the answer we will work with other professionals and agencies to find the information you require.

Our aim is to meet the needs of young people and provide them with the information and advice they need.

If we do not have the answers they are looking for we can refer or advise young people of other agencies in Jersey who would be able to provide support.

Pop into our drop-in during our opening times:

  • Monday          12:00 – 6:00pm
  • Tuesday          12:00 – 6:00pm
  • Wednesday    12:00 – 6:00pm
  • Thursday        12:00 – 6:00pm
  • Friday              12:00 – 6:00pm

Contact us

Our Team

The YES team Youth Workers

Sue Fernandes

Senior Youth Worker Sue has been involved in youth work for 12 years. She started her career in the Jersey Youth Service as a volunteer when YES first opened their doors in 2008. She went on to become a sessional Youth Worker and began her professional studies. In 2012 Sue gained her BA(Hons) Degree in Youth and Community Studies at the YMCA George Williams College. After completing the degree Sue began leading various youth projects before becoming the Senior Youth Worker at the Youth Enquiry Service in January 2016. Sue roles has included Team Leader for the Princes Trust Team Programme, managing La Pouquelaye Youth Project and as an Assistant within the JYS Projects Team. Sue' has a gained a wide range of experience working with young people within various youth settings and managing different projects. 01534 280516

Emily Pinel

Assistant Youth Worker Emily has been involved with youth work for over 4 years. Emily started as a volunteer for the Jersey Youth Service which later progressed to becoming a sessional Youth Worker in multiple youth projects in Jersey. Emily now works as the Assistant Youth Worker at the YES project and at St. Ouen's Youth Club. In summer 2019 Emily completed her BA(hons) degree in Youth Work and Community Development. Emily has a range of experience in working with young people. She carried out work with special needs in the Inclusion Project, Street based work, as well as generic youth work in clubs such as Le Squez, Move on Café and St Ouens Youth Project. 01534 280529 or 01534 280545

David Bras

Youth Worker David has previously worked with a range of young people in various projects as a volunteer and Sessional Youth Worker. David is now the Assistant Youth Worker for the LGBTQ Youth Project and supports the YES project a few hours per week. David is a valuable member of our team who currently works for YES in our Wednesday drop-in session. 01534 280530

Laurent Ybert

Youth Worker Laurent joined the YES team in 2019. He works on a Wednesday at the drop-in. Laurent is confident in supporting young people by providing information and advice. Alongside the YES project Laurent has role of Assistant Youth Worker running the youth project for care experienced young people. 01534 280530

Josh Twohig-Jones

Youth Worker Josh currently works at the YES project as a sessional Youth Worker. Josh works in multiple Jersey Youth Service projects, mainly in generic youth clubs. Josh supports the team to keep the drop-in welcoming and up to date. 01534 280530

Sarah Walker

Youth Worker Sarah is another valuable team member that works within the YES Project Drop-In. Sarah's main role in the service is leading the missing young persons and CSE project, but she usually spends her Tuesday working at YES. Sarah has been involved with the Youth Service for many years and has lots of experience in many different areas of youth work 01534 280530