Your Voice

Every single one of us has a voice. Find out how to make sure it is heard.

Your Voice

As a service we want to make sure that all young people are aware that they have a voice, and that this voice should be listened to. Please find below some different ways of ensuring your voice is heard.

Jersey Youth Parliament

Jersey Youth Parliament is an island wide forum for young people to discuss, research and connect current issues to the States Assembly.

The project supports young people in Jersey to lead and engage in discussions about issues that affect them.  The current parliament consists of a diverse group of young people, aged 12-18, that are working on three campaigns: mental health, climate change and education reform.  Over their 18 month term the members present findings to Members of the States Assembly, engage with the work of scrutiny and a compile reports to share with ministers.

The next round of applications will open in Spring 2022, contact hello@jyp.je for more details or follow of social media for updates.

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Jersey Children's Commissioner

The  Children’s Commissioner Office for Jersey s focuses on the promotion and protection of children’s rights underpinned by the UNCRC.
They will do the following:
  • Support children and young people to find out about children’s rights.
  • Listen to children and young people to find out what’s important to them.
  • Advise children, young people and those who care for them if they’ve got nowhere else to go with their problems.
  • Influence government and other organisations who say they’re going to make a difference to children’s lives, making sure they keep their promises to children and young people.
  • Speak up for children and young people on important issues – being the children’s champion.

The UNCRC is an agreement written by the member countries of the United Nations. It lists over 40 rights that belong to children and young people and is part of international law. You can read a summary of these rights by clicking on the following link Children’s rights.

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Compliments, Comments, Complaints

At the YES Project we value your feedback and want to hear what you think.

You can tell us about your experience within the Jersey Youth Service, your experience with other agencies or just tell us about something that you have seen or has happened to you.

Whether or not it is a compliment, comment or complaint, we will listen to what you have to say. You should never be scared to speak out, no matter what it is.

You can tell us in multiple different ways:

  • In person – come to our drop-in.
  • By phone – call our freephone on 0800 7350010.
  • By text – send us a message on 07797 778424 via text or WhatsApp
  • By email – email us via yes@jys.je
  • By social media – message us on Facebook @JerseyYouthService
  • Use the links below.

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Feedback to the Government of Jersey

The YES project is a project within the Jersey Youth Service partly funded by the Government of Jersey and the charity The Jersey Youth Trust.
If you would like to send feedback about the Jersey Youth Service or another Government of Jersey service you can do so using the link below.

The Governments commitment:

At the Government of Jersey, we’re always want to improve the services we provide our community with. Hearing about people’s experiences of using our services is one of the ways we learn about what’s working, as well as where we need to improve.

The Government of Jersey is committed to providing a high standard of service to the people of Jersey.  We’d love to hear what we’ve done well, and what we could do better, so that we can provide the best experience possible for all our customers.

All complaints, compliments and suggestions we receive will be handled in accordance with our Customer feedback policy. These processes mean that feedback is heard, concerns are addressed in the right way and that we can make improvements to the services we deliver

 

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Prefer to ask us a question in person?

Get in touch to arrange a meeting and get support

Get in Touch

Find Us

Youth Enquiry Service, The Link, Eagle House, La Colomberie, St Helier JE2 4QB

Call Us

01534 280530

Text Us

07797 778424

Email Us

yes@jys.je