Parent Support

Parents often need as much information and support as their young people, we have collated various resources and services that can help.

Parent Support

There is so much going on in today’s world that can create worry for parents or guardians of young people. We try our best to answer your questions and talk through your concerns. We might not always have the answers, but if that is the case we are able to connect with multiple agencies that will be able to help.

A reminder: One question we cannot answer is if you ask whether your child or young person uses the YES service. We have an agreement with young people that their contact with us is confidential. The only time we would break confidentiality is when we believe the young person is at risk of harm.

Support and Information Services Available

How to talk to a young person about accessing YES Parentscope

How to talk to a young person about accessing YES

It is not always easy talking to a young person about how they are feeling in day to day life. Sometimes talking to a family member can be uncomfortable for a young person, they may prefer to talk to friends or someone outside their inner circle.

If you believe a young person would benefit from the services YES offer, it might be helpful to provide them with information about YES.
This can be done by giving them our website details, a leaflet or a contact number.

If you have concerns please contact YES directly.

Recommended Resources


Parentscope is a local, free and regular drop-in session where all parents and carers of children aged between 3-16 years of age have access to a range of qualified professionals to discuss any worries or concerns you may have about your child.

What concerns can I talk about?

Almost any concern that does not require medical treatment. These may include:

  • Managing difficult behaviours
  • Sleep/bedtime routines
  • School or education matters
  • Child’s well-being
  • Child’s online safety
  • Safety on the streets
  • Child’s general health matters
  • The relationship you have with your child(ren)
  • Home routines and school attendance

Parentscope Consultation Lines 

Open Wednesdays 12:30-3:30pm

Education Psychology line: Open to Parents and professionals – 07797 913411

Well-being Facilitators Line: Open to Parents and professionals -07797 916879

Recommended Resources

Prefer to ask us a question in person?

Get in touch to arrange a meeting and get support

Get in Touch

Find Us

Youth Enquiry Service, The Link, Eagle House, La Colomberie, St Helier JE2 4QB

Call Us

01534 280530

Text Us

07797 778424

Email Us