Counselling service feedback

How did you first hear about YES Counselling Service?YES Project Member Of Staff YES Counselling Leaflet Friend Your GP Other Agency School/College Other Youth Project

How would you rate the overall experience of the YES Counselling Service?Excellent Good Fair Poor

How would you rate the quality of the relationship between you and your counsellor?Excellent Good Fair Poor

Is there anything particularly you found helpful or unhelpful about counselling?

After your request for counselling did you find the service efficient?
e.g. the appointment availability/waiting time to see a counsellor.Yes No

Any further comments

How did you rate the facilities provided?
Waiting area/Drop in roomExcellent Good Fair Poor

Counselling roomExcellent Good Fair Poor

Would you consider returning to this service should you need to do so?Yes No

Any comments/Suggestions

Would you recommend the YES counselling service to other young people?Yes No

Any further comments/suggestions

We thank you very much for completing this evaluation as this feedback is very important to us and will help us to continually improve our service.

Name:

Counsellors Name:

Thank you for the feedback.